Testimonials
| "I have used the Perfectio Plus for over 3 years and have seen such smoothness and feel the skin around the lower part of my face has lifted. I have had fillers in the past before purchasing this product and they did nothing compared to the Perfectio Plus!" ~ Debre G. | "THANK YOU to Zero Gravity I DON'T look my age! Zero Gravity was very willing to work with me due to my unit would not hold a charge. GREAT CUSTOMER SERVICE!" ~ Cish C | |
| "Thanks Julie for your support, I’ve received the replacement of my Perfectio X according to the guarantee conditions, as you promised when I bought my device." ~ Greisy C. | "I am in complete agreement with the other reviewers of the "magical" results from Zero Gravity and give the Perfectio Plus an A+. In addition, I would like to share my SPECTACULAR treatment from the customer service department, and in particular, from customer service representative, Lily S. I was having an issue with the charging mechanism and thus I sent an email to Customer Service Department. And voila! Within 2 days I received an email from Lily, w/suggestions, etc. Lily was extremely responsive & supportive! So, along with an A+ for Zero Gravity & Perfectio Plus, I give an A+ as well to Lily!" ~ Becky G. | |
| "TO WHOM IT MAY CONCERN; PLEASE BE ADVISED THAT YOUR CUSTOMER SERVICE ON A SCALE OF ONE TO TEN DEFINITELY GETS A TEN RATING. LILY S. WAS EXTREMELY PROFESSIONAL IN ASSISTING ME EVERY STEP OF THE WAY. I COMMEND HER AND HER PATIENCE WITH ME. THANK YOU LILY." ~ BEVERLY M. | "The customer service I received from Lily S was superb . My Perfectio was not working properly and she handled the return with speed and no hassles. I can now get back on track and achieve the amazing results others have had." ~ Mary Helen Bobrow | |
| "I've noticed that my skin is tighter and pores are smaller. Very nice. But then my cord broke. I needed a new cord. Customer Service was excellent. I received a new cord in less than a week. Thanks much."~Donna G. | I am in complete agreement with all of the above. I will say I was pleasantly surprised at how quickly my issues were handled. My unit stopped performing - one e-mail to Lily S and the unit was replaced. Nice to see a company stand behind their product. ~ Bonnie P. | |
| Je suis très satisfaite du service après-vente et de la conseillère Lily qui a géré mon souci très efficacement J'ai eu un souci de batterie après 3 années d'utilisation, mon Perfectio a été échangé rapidement pour un coût de 99$ Merci Lily ! Quant aux résultats avec Zero gravity, ils sont visibles et rapides, je ne peux plus m'en passer !!! ~ Sandrine C. | I purchased one of their products about a year ago and started having issues with the machine recently. I contacted customer service about my issue and they were very responsive throughout our phone and email conversations. Julie C. helped me replace my item very quickly with much ease. I am completely satisfied with the quality of the customer service here! ~ Daphne P. | |
| "The initial device troubleshooting instructions were straightforward to conduct the troubleshooting. The customer service team name Lily.S processed the device replacement. The product replacement team named Amit shipped me a new device right away. I am satisfied with the customer service provided. Thank you!!" ~ Yeshik P. | "I bought the Zero Gravity wand 2 years ago and have used it faithfully 3 times a week, and am very happy with it. I’m 56 and my skin is plump, dewy and I can go without make up on the hot humid days of summer. I started to have issues with the wand a couple of months ago and was devastated as I didn’t want to be without it. But the customer service people were kind and helpful and I received my new unit last week and am thrilled to be using it once again. Thank you to everyone at Zero Gravity for making this a painless transaction.I am truly grateful." ~ Gerdine N. | |
| "I just bought a Perfectio+ 2 days ago here at their Marina Bay Sands branch. Since I live in the US I was expecting that I would be provided with a 2 pin plug that is compatible with our US plug but when Iopened the box it was a 3 pin plug. Julie was very helpful. She mailed me a 2 pin US version plug without any hassles. I sincerely appreciate that. Thanks so much Julie and to your other colleagues who had assisted me. Thank you very much Zero Gravity! You guys are gold!" ~ Alex W. | "The machine is easy to work with it. It improves the skin's appearance like smoother and younger, besides that reduce hypermentation and reduce the open pores. Customer service help you resolve in a kind way. Thanks." ~ Yolanda F. | |
| "My perfectio (silver) died after only 5 months. I was so sad because I love my device. I was assisted by Julie C in regards to my warranty. She helped make the replacement process so smooth and seamless. I now have my replacement device. Thank you for the great service." ~ Mphatso K. | "My Perfectio would no longer charge, so I contacted the warranty section for Zero Gravity. All concerned with replacing my unit were anxious to assist. Within in a few emails back and forth and my answering all warranty question, I returned my Perfectio and they shipped me a new one right away. Great customer service involved with this company." ~ Alaska S. | |
| "This is one of the best most effective products I've come across! I saw results just after a single use. My pores are smaller, my skin is smoother and my overall complexion looks so much better! It makes such a big difference to my face that I'm actually comfortable leaving my skin bare and going out. My skin looks healthy and looks like it has a glow. This product really works. I'm so grateful for this company's existence. I'm so excited to try out their other products in the future. And the customer service is great. Happy customer in South Africa." ~ Saadiya B. | "I have been using my perfectio + for only a few months now and have already noticed an impressive difference in my skin. Very excited to continue to use and see results. It is extremely user friendly and their customer service has proven to be key here! I am now a loyal customer of Zero Gravity! ~ N.L. | |
| "Warning to others don’t leave your Perfectio plugged in all the time. It ruins the ability for the Perfectio to keep a charge. Lily at customer service is an awesome person. She listened to my situation and helped me obtain my new one. The old Perfectio is lost In the mail but that didn’t stop Lily from helping me. She is awesome. She sent the new one . I received it in two days. Thank you ! Lily for all your dedicated help. ~ Nagaland T. | "I must say the product is everything it was promised but the most amazing thing is the service. I had a problem with my blue sapphire led and the replacement procedure was so simple and fast On a scale of 1-10 you get an 11!" ~ Bertha G. | |
| "I’ve used the Zero Gravity wand for about a year now and must admit it has done a remarkable job firming my skin, reducing rosacea breakouts, and reducing pores. I don’t need foundation now!" ~ Bev W. | "Hi everyone I would just like to say that I can definitely notice an improvement of my skin since using the Perfectio X. Very happy with the product and the help I have received from Lily." ~ L. J. | |
| "I have been using the Perfectio X therapy for low back pain. As a physician, I’m into evidence-based therapies and the use of multimodal pain management approach. The Perfectio X is one of the pillars of our pain management intervention. It’s efficacy and safety makes it a great tool for improving chronic low back pain." ~ J. Ortiz | "I am 35 years old! I have 4 kids and a husband who stresses me out! I get asked if I’m anywhere from 18-25 years all the time after using my skincare and perfectio 100! I’d say that’s results . I love how easy it is to use." ~ R.S" | |
| "I purchased Perfectio X one year ago and have truly seen excellent benefits. My skin is much tighter and very smooth. My husband had redness and some scarring that has lightened. We would recommend the Perfectio X! Thank you, Kristi!" ~ Kristi B. | "We have both the Perfectio X and the Juvenis and they truly are "miracle" workers! You can see and feel an immediate difference. Use it consistently and see the benefits. I promote it to all my friends :) Your skin will be smoother, tighter and plumper." ~ Gracie K. | |
| "I can't say enough about this company. They are amazing. I had an issue and they replaced my product and went above and beyond for me. I highly recommend Zero Gravity. This has been one of the best customer services I have ever dealt with." ~ Corty B. | "I struggled with blemish on my cheeks, acne scars near my hairline and at the top of my neck from my hair, with stubborn acne scars. I've been using the blue light therapy for only 3 months and already see such an amazing change on my neck and the redness on my cheeks is gone. I was honestly so skeptical and nervous about spending so much money but it was worth it, and again it's only been 3 months i can't wait to see the results as I continue to use it." ~ Kailei R. | |
| "My boyfriend and I purchased our Perfectio X when we vacationed in San Juan, Puerto Rico just three months ago. It has been a life saver on my face has really begun to improve. The texture has softened tremendously and just using the scheduler with the app is a life saver. This is definitely a purchase I would recommend to anyone searching for a deep tissue healing. I also use it now on my neck and chest; I am excited to see the results." ~ Linda B | "What a find! I've been using the PerfectioX for a year. it's soooo handy to use! Just watch TV and give yourself a facial treatment! Great result: Tighter, smoother, skin without all the wrinkles!!" ~ Judy G | |
| "I am amazed at the results of my zero gravity wand! My skin has totally transformed into the skin I had 20 years ago. I don’t go anywhere without it. Truly. My sister keeps trying to borrow it but I won’t let it out of my sight! I think I will get her one for Christmas this year! It’s the best discovery I’ve had for my skin... ever..." ~ A.J | "I bought this in Vegas whilst on holiday from Australia 3 years ago.. it was a big outlay as the Aussie dollar was really low but I really do love it. You must try it to appreciate it. Thanks for a great product. I bought it from Amrit and he was so informative, couldn’t ask for better customer service" ~ P. E. | |
| "I have owned my Perfectio a few months and am loving my results so far. Its part of my daily beauty routine. Thanks Perfectio" ~ Michael K. | "Perfectio Gold — best purchase I’ve ever made — can’t live without it. Limited lifetime guarantee. When after several years it failed to recharge, Zero Gravity replaced it. Great service for a great product" ~ Chris E. | |
| "I love this product and when it would not charge they were so helpful replacing my device !!!!!!!! I was shocked a company actually honors the lifetime warranty. Thank you so much ! Jill" ~ Jill J. | "I purchased my Perfectio in Budapest, 3 years ago. After using it 4 times a week I noticed major improvements in my skin tone and diminished wrinkles. However when my unit would not hold a charge anymore I was sceptical that zero gravity would stand by their warranty claim. After a few emails back and forth , I returned my Perfectio and to my pleasant surprise , a brand new one was delivered within days! Thankyou so very much." ~ Joyce S. | |
| "You so rock! You have restored (just a little bit) my faith in American corporations. :-) Your response to my plight has been an amazing and wonderful surprise. It also speaks to the quality of Zero Gravity's products, and I can't wait to try the Perfectio X. I'll let you know as soon as I receive the check. You've certainly started my new year off happily and I thank you sincerely. Stay safe and healthy. Best regards, Sydney" ~ Sydney C. |
"I had issue with the charge of my Perfectio along with damage. At first I panic thinking this would be costly to replace, but it was only 69.99 that included a full replacement and shipping. In addition, I can't say enough about there customer service - responses within 24 hours of every email and upon my return of my old unit I received my new unit less than a week. AMAZING and GREAT customer service along with a quality product. They stand by their product and by their customers!!! ~ Carol D. | |
| "I bought Perfectio four years ago, when I turned 50 and concerns grew for keeping my skin firm. I followed the direction in using it and started seeing results almost immediately. Perfectio become my favorite and inseparable item since then. Not only I but all my friends and coworkers noticed the significant improvement in my skin. Perfecto greatly helped with firming, glowing, and brightening of my skin, as well as preventing the appearances of wrinkles. The most important thing is that it reduces the need of botox or fillers drastically (last time I did botox was in October 2019, over a year ago), and I don't really think, I'll need any of those injections anymore. It well worth the money. In addition, Zero Gravity has the best customer service! When I emailed them for the issue with the charger, they immediately got back to me and acted promptly to replace the device. No hassle, no headache! I highly recommend it! It's an investment you will never regret!" ~ Vio D. | "Zero Gravity products and services are AMAZING! I have used the Zero Gravity Perfectio X and Sapphire X for ~ 2 years and continue to be surprised by their effectiveness! In addition to their profound effects on skin, the Perfectio X has transformed my ability to maintain an active lifestyle! As a yoga teacher and fitness trainer, full range of movement is an integral part of my life. Whether an injury, osteoarthritis or common muscle soreness, the Perfectio X has enabled me to never skip a beat! I honestly can't imagine life without it. And don't miss experiencing enhanced benefits by pairing the Perfectio X with Zero Gravity's amazing Red Algae Infused X-Gel - WOW! All this has enabled me to avoid pain relief medications, medical office visits public exposure in the midst of our pandemic. Self-treatments occur in the convenience of my own home, on my own schedule. Something unanticipated has been that the self-care ritual soothes, nourishes and heals form the inside out during these highly challenging times. My experience with customer service has been equally impressive. They back their products and customers with the utmost level of quality, care and kindness. Who couldn't use more of that these days?!" ~ Topalian T. | |
| "I’m really impressed from this company, from the quality to their customer service..I’ve owned a Perfecio X for three years but recently the light stop working so I called the customer service , there was no answer so I didn’t leave a voicemail, I figured I’d call back later. Within two to three hours a lady name Lily called me back, she’s extremely helpful and made sure I was taken care of, It was an easy transaction.I also received my new unit within 2 days with absolutely no hassle! I highly recommend this company for their high quality products, customer service,and ease. I’ve been using mine for three years , I love the results on my face ,great investment!" ~ Teri | "I love this product, Im using perfectio plus since 2019 and I can see changes in the lines of my face, they are more smooth and my face feels more firm. I followed the directions and started seen the result like in 3 week My friends and family constantly asking me what Im doing to my face!!!!!! This product its amazing and the customer service of this company its outstanding, they reply to all my emails in less than 24 hours and being super helpful, thank you Lily for all your help and to take care of me, this company really honor the life time guaranty" ~ .Esther B. | |
| "I never do this, give testimonials, but I just had to for this product. Walking past the store, we were inticed by Anna to come in and see what this product was all about. Anna gave us an amazing eye treatment that had amazing instant results. we bought the eye treatment! She asked us if we’d like to have Alejandro try this medical device that will lift and tighten my sagging neck and jowls. Omgosh! It was so amazing that I could not leave without it. I had been saving to get a face and next lift but for less than half the cost, I saw the results and knew that this would be way more affordable and without evasiveness! How much better can you get! I am so thrilled to have this product and recommend it to anyone who wants to make their skin youthful again!" ~ Kristina T. | "I have used my Zero Gravity for just over 2 years and LOVE IT!!!! I am constantly getting compliments on "looking good". My handset suddenly started to have small cracks in it and it only took one email to get a replacement! Thank you Lily for taking such good care of me and providing expletory customer service! " ~ Sandra K. | |
| "I love my Zero Gravity Perfectio Plus. My skin is tighter and more smooth. I receive compliments on my skin quite often and told, I do not look my age. My unit stopped operating. I contacted Lilly and my unit was replaced immediately. I am truly satisfied. Thank you, Doretha "~ Doretha M. | "I bought a Perfectio + 4 years ago and have been using it primarily for sun spots on my hands and forearms. Recently my Pefectio + would only work for about 10 minutes then it would shut off. I contacted customer service and Lily S. responded immediately. She helped me through the process of checking my device before returning it and within 10 days I received a new Perfectio. I was so amazed because I've had warranties on other products and they aren't always honored. Thank you Zero Gravity for such a great product and great customer service. " ~ Barbara L. | |
| "I’m really impressed with this company, from the quality to their customer service..I’ve owned a Perfecio X for three years but recently the light stop working so I called the customer service , there was no answer so I didn’t leave a voicemail, I figured I’d call back later. Within two to three hours a lady name Lily called me back, she’s extremely helpful and made sure I was taken care of, It was an easy transaction.I also received my new unit within 2 days with absolutely no hassle! I highly recommend this company for their high-quality products, customer service,and ease. I’ve been using mine for tree years , I love the results on my face ,great investment! ״ ~ Teri C. | "I purchased my perfectio plus in 2018 after comparing many different red/infra red devices on the market and am so pleased with my decision not only for the great result achieved on my skin texture but also the superb customer service I received last week from Lily S and team replacing it and honoring the life time warranty. -Anna ״ ~ Anna H. | |
| "I have been using perfection for 3 years and I am happy with the results. After having issues I was desperate. I did not think to have it brand new in some days eventi with covid. Wonderful customer service! Them I might buy the gold one next time! Really thanks " ~ Giuliana G. | "Zero Gravity products and services are AMAZING! I have used the Zero Gravity Perfectio X and Sapphire X for ~ 2 years and continue to be surprised by their effectiveness! In addition to their profound effects on skin, the Perfectio X has transformed my ability to maintain an active lifestyle! As a yoga teacher and fitness trainer, full range of movement is an integral part of my life. Whether an injury, osteoarthritis or common muscle soreness, the Perfectio X has enabled me to never skip a beat! I honestly can't imagine life without it. And don't miss experiencing enhanced benefits by pairing the Perfectio X with Zero Gravity's amazing Red Algae Infused X-Gel - WOW! All this has enabled me to avoid pain relief medications, medical office visits public exposure in the midst of our pandemic. Self-treatments occur in the convenience of my own home, on my own schedule. Something unanticipated has been that the self-care ritual soothes, nourishes and heals form the inside out during these highly challenging times. My experience with customer service has been equally impressive. They back their products and customers with the utmost level of quality, care and kindness. Who couldn't use more of that these days?! " ~ Tina T. | |
| "I bought Perfectio four years ago, when I turned 50 and concerns grew for keeping my skin firm. I followed the direction in using it and started seeing results almost immediately. Perfectio become my favorite and inseparable item since then. Not only I but all my friends and coworkers noticed the significant improvement in my skin. Perfecto greatly helped with firming, glowing, and brightening of my skin, as well as preventing the appearances of wrinkles. The most important thing is that it reduces the need of botox or fillers drastically (last time I did botox was in October 2019, over a year ago), and I don't really think, I'll need any of those injections anymore. It well worth the money. In addition, Zero Gravity has the best customer service! When I emailed them for the issue with the charger, they immediately got back to me and acted promptly to replace the device. No hassle, no headache! I highly recommend it! It's an investment you will never regret! " ~ Violet D. | "I bought the Perfectio + for my wife, when we were vacationing in Hawaii. She has occasional headaches from dental surgery that went wrong. The Pefectio is worth every penny, reducing her pain and making her life easier to deal with. She swears by it, and will not live without it. So after a few years, when the batteries starting not holding a charge, I started looking around for another Perfectio. They are not that easy to find, and when you do, you don't know what condition it will be in. So I contacted Perfectio, to see if I could get replacement batteries, but Perfectio is not set up, to send replacement parts. Instead, they were willing to send me a replacement devise, but the shipping charges were higher than what I was willing to pay. I am an engineer, so I took it apart and found batteries that were of the same kind. I bought them and replaced the old ones. Although it worked like new. Perfectio thought it best to send me a new one, at zero cost to me; if I destroy the old one. Couldn't pass that deal up, and it showed me just how reproable the Perfectio company is. I highly recommend them, if you need any of their products. They are a class act and are really A++++. THAN YOU, Perfectio! " ~ Brian W. | |
| "I had issue with the charge of my Perfectio along with damage. At first I panic thinking this would be costly to replace, but it was only 69.99 that included a full replacement and shipping. In addition, I can't say enough about there customer service - responses within 24 hours of every email and upon my return of my old unit I received my new unit less than a week. AMAZING and GREAT customer service along with a quality product. They stand by their product and by their customers !!! " ~ Carol M. | "Perfectio Gold—-best purchase I’ve ever made - can’t live without it. Limited lifetime guarantee. When after several years it failed to recharge, Zero Gravity replaced it. Great service for a great product " ~ Christine E. | |
| "I absolutely love, love, love my Perfectio!!! The results are immediate and last from one treatment to the next. After a few months I had a charging problem, but Lili S. was the absolute best! She walked me through the trouble shooting steps, had patience with my emails then ultimately had a brand new unit sent to me. The customer service has been steller. These devices may be pricey to some, but let me tell you, IT IS WORTH EVERY PENNY!!! Quality product, Quality service and best of all RESULTS!! ״ ~ Lani N. | "I have owned my Perfectio a few months and am loving my results so far. Its part of my daily beauty routine. Thanks Perfectio " ~ Kari | |
| "I bought this in Vegas whilst on holiday from Australia 3 years ago.. it was a big outlay as the Aussie dollar was really low but I really do love it. You must try it to appreciate it. Thanks for a great product. I bought it from Amrit and he was so informative couldn’t ask for better customer service " ~ Elizabeth S. | "I am amazed at the results of my zero gravity wand! My skin has totally transformed into the skin I had 20 years ago. I don’t go anywhere without it. Truly. My sister keeps trying to borrow it but I won’t let it out of my sight! I think I will get her one for Christmas this year! It’s the best discovery I’ve had for my skin... ever. ." ~ Amy H. | |
| "That a find! I've been using the PerfectioX for a year. it's soooo handy to use! Just watch TV and give yourself a facial treatment! Great result. : Tighter, smoother, skin without all the wrinkles!! " ~ Judy G. | "Thanks to Lilly in customer service, she resolved a minor issue without a problem! Both of my daughters are doctors, and my youngest has been a laser specialist for almost 20 years.When I purchased my personal unit I was aware of all the medical benefits such as enhanced circulation, cellular stimulation etc. I’ve used mine for inflammation and age spots. I find it not only aesthetically pleasing but gentle and non-invasive. " ~ Barbara | |
| "My boyfriend and I purchased our Perfectio X when we vacationed in San Juan, Puerto Rico just three months ago. It has been a life saver on my face has really begun to improve. The texture has softened tremendously and just using the scheduler with the app is a life saver. This is definitely a purchase I would recommend to anyone searching for a deep tissue healing. I also use it now on my neck and chest; I am excited to see the results. " ~ Linda B. | "I struggled with blemish onnmy cheeks, acne scars near my hairline and at the top of mh neck from my hair, with stubborn acne scars. I've been using the blue light therapy for onlh 3 months and already see such an amazing change on my neck and the redness on my cheeks is gone. I was honestly so skeptical and nervous about spending so much moneh but it was worth it, and again its only been 3 months i can't wait to see the results as i continue to use it. " ~ Kailei R. | |
| "We have both the Perfectio X and the Juvenis and they truly are "miracle" workers! You can see and feel an immediate difference. Use it consistently and see the benefits. I promote it to all my friends :) Your skin will be smoother, tighter and plumper. " ~ Gracie K. | "I purchased Perfectio X one year ago and have truly seen excellent benefits. My skin is much tighter and very smooth. My husband had redness and some scarring that has lightened. We would recommend the Perfectio X! Thank you, Kristi " ~ Kristi B. | |
| "I am 35 years old! I have 4 kids and a husband who stresses me out! I get asked if I’m anywhere from 18-25 years all the time after using my skincare and perfectio 100! I’d say that’s results . I love how easy it is to use. " ~ Rachel O. | "I have been using the Perfectio X therapy for low back pain. As a physician, I’m into evidence-based therapies and the use of multimodal pain management approach. The Perfectio X is one of the pillars of our pain management intervention. It’s efficacy and safety makes it a great tool for improving chronic low back pain. " ~ Jose O. | |
| "Hi everyone I would just like to say that I can definitely notice an improvement of my skin since using the Perfectio X. Very happy with the product and the help I have received from Lily. " ~ Linda B. | "I’ve used the Zero Gravity wand for about a year now and must admit it has done a remarkable job firming my skin, reducing rosacea breakouts, and reducing pores. I don’t need foundation now! Customer Service helped me replace a charging cord and adapter I had lost during my home flooring renovation...very timely and professional assistance by Lily! Thank you! " ~ Beverly W. | |
| "I have the gold perfectio and Love it, because I have seen very good results on my skin in a short time ." ~ Maria M. | "I must say the product is everything it was promised but the most amazing thing is the service. I had a problem with my blue sapphire led and the replacement procedure was so simple and fast On a scale of 1-10 you get an 11 " ~ Barbara P. | |
| "I have been using my perfectio + for only a few months now and have already noticed an impressive difference in my skin. Very excited to continue to use and see results. It is extremely user friendly and their customer service has proven to be key here! I am now a loyal customer of Zero Gravity! " ~ Nick L. | "This is one of the best most effective products I've come across! I saw results just after a single use. My pores are smaller, my skin is smoother and my overall complexion looks so much better! It makes such a big difference to my face that I'm actually comfortable leaving my skin bare and going out. My skin looks healthy and looks like it has a glow. This product really works. I'm so grateful for this company's existence. I'm so excited to try out their other products in the future. And the customer service is great. Happy customer in South Africa. " ~ Saadiya B. | |
| "I have used the Perfectio Plus for over 3 years and have seen such smoothness and feel the skin around the lower part of my face has lifted. I have had fillers in the past before purchasing this product and they did nothing compared to the Perfectio Plus! " ~ Debbie R. | "I just recently purchased my Perfectio and was so excited to begin my new skin renewal journey. I had a mechanical malfunction and was so upset! This company has outstanding customer service! I was given the address to ship my unit back and within two days my new one was on its way to me! Outstanding Job! " ~ Tammy H. | |
| "I'm very happy with the results of my zero gravity silver divice. This is my best investment that I have done for me in my life." ~ Ana S. E. | "I'm satisfied with the Perfectio Plus. I can feel the softness in my face. looking forward for a more radiant, young and beautiful skin. Thank you." ~ Antonia L. | |
| "I have found that the Perfectio X really does improve the appearance of fine lines and brightness of skin. Unfortunately, I had an issue with the battery. However, customer service was wonderful and responded promptly to my questions. I'm very happy with the new device and would highly recommend Zero Gravity products." ~ J. W. | "I am very pleased with the results I have received from the Perfectio X. I have noticed a big difference in the smoothness and tightness of my skin. Excellent results! I had a problem with my battery not recharging and they replaced the entire product with a new one. The service was beyond excellent! I had a new one within days! I am very happy with this product and would highly recommend Zero Gravity." ~ D. H. | |
| "Im super happy with my Perfectio Plus because change my skin texture in a great result, I got on 2017 and a couple weeks ago Im start to have issues, an in the first contact with customers services they answered immediately (many Thanks Customer Service) she helped me through all processes and after 10 days I got a new Perfectio Plus because amazing life warranty thank you Zero Gravity for such a great products and an amazing Customer Services" ~ Bety P | "I received this product as a gift from my mother. I was a bit skeptical about the product especially when I found out what it cost Perfectio X really does improve the appearance of the wrinkles on my chin area. Unfortunately, I had an issue with the battery and was unable to continue to use it. However, customer service was wonderful and responded promptly to my questions. I'm very happy with the new device and would highly recommend Zero Gravity products" ~ Kline | |
| "Great customer service, fast delivery! Thank you for everything! I love my Perfectio Plus." ~ Andi | "My Perfectio has been one of the best self-care investments I've made. I have noticed a big difference in the smoothness and tightness of my skin and have been able to reduce other expensive skin treatments. I had a problem with my battery not recharging and they replaced the entire product with a new one. The customer service was prompt and first class! I had a brand new Perfectio within days! I highly recommend Zero Gravity." ~ Kara W. | |
| "I bought my Perfection X in April 2019. Dr. Anna was very helpful in assisting me to get the right one for the pain in wrists and knees. My husband has noticed the smoothness of my skin also. I wore it out as it wouldn't hold a charge anymore. Customer service was very helpful in getting me a replacement. This is the best investment I have made for myself. This is a great company to work with. Marilyn" ~ Marilyn S. | "After my Perfectio Gold was destroyed in a fire, I was just resigned to never having another one, as the cost was beyond my current financial condition. I mentioned what happened to customer support, though, and I was amazed that they were willing to replace it at no cost. After first using it for wrinkles, I was truly impressed when my sinus condition practically disappeared after a lifetime of problems, with repeated use of this wand." ~ Ruth E. | |
| "I have been using this since 2017 fairly regularly, and during that time ages 44-48 my skin has not aged much, the few spots and blemishes I had are no longer noted, I maintain smooth skin with no major aging wrinkles. I am also using other products and the combination seems to work wonders, people wonder if I am doing Botox and I am not! I had to replace the product since it wasn't holding charge, after troubleshooting they were able to exchange it and I got the new product about a month after sending it in (the shipping itself was slow, on the part of Fed Ex not the company). Make sure to register your product!" ~ B. Barton | "I purchased my Gold Plus at a trade show when it was first being introduced into the marketplace about five yrs ago. Didn't keep the box. The lights weren't coming on properly so got in touch with Zero Gravity. The customer service representative was so kind and patient and explained how to send the defective unit back to get a replacement, In this day and age, to find a company with both superb products that actually do what they claim AND to have such a kind, patient customer service rep is A plus, in my book. The Gold Plus has kept a youthful appearance on my aging face, neck, upper arms and tummy. I was bummed when it wasn't working properly and overjoyed to have this excellent product in my home again. It truly gets rid of crepey skin!" ~ F. Mcgo | |
| "O apoio ao Cliente da zerogravityskin excedeu as minhas expectativas Foram de um profissionalismo que merece nota 10, o maximo! Parabéns ao grupo e à Lily em especial. Não me manifesto ainda sobre o aparelho porque só o uso há uns dias e ainda não tenho uma opinião bem formada.. Contudo, sinto já a pele mais brilhante. Melhores cumprimentos. ~ Eugenia M." | "Great Company, they respond to my warranty claim in a timely manner. Very good product I recommend them." ~ Sali G. | |
| "Customer service assisted me with my perfectio plus device and eventually sent me a replacement. She handled the entire procedure with complete professionalism and should be commended for her job performance. Thank you so much Customer service. Now I can get back to my facial routine, which I have missed so much." ~ Bonnie L. | ||
| "I have been using the Perfectio for years, both personally and with my patients and have nothing but incredible feedback. The rejuvenation of the skin, reduction in fine lines and overall health these devices bring to the skin in incredible. Many of my patients have stopped botox treatments since using this. My rep Amitay is outstanding. He is responsive, intelligent, kind and caring. Customer service has been equally amazing at addressing any issues that arose. I would highly recommend the Perfectio line of devices to anyone. ~ Dr Penny" | "I have my Perfectio Plus for about 5 years and I love it! Even my 80 year old mother when visiting me for 2 months was using it. When she got back home she was getting compliments on her skin and people asking what she did to it. I never had a problem with my unit until now, it would not hold charge. I contacted customer care and was amazed by the quick response of the customer service department! She was always promptly replying to any questions I had. The whole process went very smooth and my unit was replaced by a brand new one! Thank you so much customer service!!"~M. Marmentini | |
| "I have had my Perfectio Plus for three years and have used it faithfully. I am very pleased with this product. The machine failed a couple of weeks ago, and customer service was very helpful and replaced it quickly. I would highly recommend this product and the company." ~ C. Conklin | "I had an issue with my Perfectio not holding its charge. I contacted Zero Gravity and can't express enough how pleased I was with Customer Service quickly responding and explaining what I needed to do in order to replace the product. They are amazing and went above and beyond for me. I highly recommend Zero Gravity. Great company to deal with and I look forward to using the Perfectio again." ~ Judy H. | |
| "I am using the perfectio x and the relaxatio x. With these products and the x gel I am relieving pain from tendinitis. This helps me to be on my feet for 8 hours pain free." ~ Bray T. | "I'm 71 years young and no one can believe me when I tell them my age. I've been using my perfectio for over three years and loved it. It made my skin soft and diminished lines on my forehead. This year it stopped holding a charge so I spoke to customer service after following their suggestions I needed to return my unit. Once they received my old unit I received a new one in a week which was so fast and excellent. I'm back to using my new unit again and love it once more. During these stressful times and wearing a mask all day at work, I look forward to using my perfectio and let all the stress leave my face. Best product I ever bought." ~ Sherree F. | 10 Nov, 2021 | |
| "I bought the zero gravity Perfectio in 2020. I used it weekly. Loved it! It stopped charging.ln 2021, I contacted Zero gravity. Customer service was very professional and helped me get a replacement. It was very easy and quick. Thank you so much! Love the product and customer service is great!" ~ Karen C. | 10 Nov, 2021 | "I've had my perfectio plus device for about 4 years and it was no longer holding it's charge. I contacted Zero Gravity and they did some trouble shooting that didn't work so they replaced it for me. Amazing customer service that truly stands by their products. The product is fabulous for wrinkle and fine line reduction as well as scar minimization. Great product, great company." ~ King K. | 15 Nov, 2021 | |
| "Kudos! Your responsiveness to my Perfectio X device issue was fast and informative. It felt very personalized and not the least bit ‘institutional’. Best of all, the matter was quickly and satisfactorily resolved. Thank you." ~ Cheney M. | 19 Nov, 2021 | "I have received my brand new replacement devise today. I am grateful to customer service at Zero Gravity, they have been so very helpful to me, even when I left everything till the last minute of my warranty. I have in fact been without my Perfectio for over a year now and I'm looking forward to seeing my skin rejuvenated as I know from even one treatment today. I'm 64 and love it when people can't believe my age. I have always looked after my skin, with natural organic products. However nothing I've ever used comes close to the rejuvenation that the Perfectio devise achieves, It is remarkable. I love it, Thank you Zero Gravity!" ~ Juliee W. | 18 Nov, 2021 | |
| "My wife has used the Zero Gravity Perfectio plus for about 3 years now. She loved her unit so when the unit started to only hold a charge for a short period of time she was very disappointed. I called customer service and Lily S listened to my issue offered a resolution and handled the entire exchange with speed and professionalism. The unit carried a lifetime warranty and now my wife after receiving her new unit by Fed Ex overnight is happy and so am I. Thank you Lily and Zero Gravity for standing behind your product. My wife loves what it has done to keep her face looking and feeling Great!" ~ Greg S. | 2 Dec, 2021 | "Custpmer service was great, everything went reasonably smooth;y in theses covid times. there was some delay in shipping,that was to be expected. Im veery happy that they honoured the guarantee, We love this product iot seems to work so well and my pigment spots have almost faded away. and it fixed my Rosea," ~ Mellon S. | 10 Dec, 2021 | |
| "I bought my Perfectio silver in 2017 and used it for relief of pain in my back and sore muscles. It gave me relief when other things did not. I have used it on my face a few times (and need to do it more) and note that skin seems smoother. Plus it feels so good to do treatments. When my device stopped holding a charge 4 years later, customer service was awesome. Very responsive. I extended my warranty, paid a service fee and shipped the device back. I received a new device, which is charging right now. I highly recommend this device as well as the company. You won't go wrong." ~ A. McGorkus | 29 Dec, 2022 | "I must say the product is everything it was promised Life warranty) great service. I had a problem with my Perfectio X and the replacement procedure was so simple and fast On a scale of 1-10 you get an 10" ~ Claudia A. | 1 Jan, 2022 | |
| "I bought the Silver perfectio since 2018 and everyone in my family got one, 5 members. A year later we all updated to Gold Perfectio. It is the best product I ever use for our health and skin. I don’t have any wrinkles on my faces, hands. The pain on my knees disappeared. We are very pleased with the products. My sister shoulders sores for so many years, it is also disappeared. The middle sister looks so beautiful as she always feels she is not pretty. She is now look so young and beautiful at her age of 60. Thank you team for the service. It is the best service team. Any time I have problems, I always get a good helping and care. I could ask any questions about the product and always get help immediately. Best Paula Nguyen" ~ Paula Nguyen | 3 Jan, 2022 | "I have to say that the customer service of this company is second to none! I was worried that they might not stand behind their product, but I was so wrong! They have been responsive and have kept me in the loop on the return and the replacement of my item." ~ Lorrie I. | 13 Jan, 2022 | |
| "I just love my Perfectio Plus! I felt guilty after buying it because I usually don't splurge on myself like this. Once I started using it, and saw the amazing results that I got, I've never felt guilty for buying it again. My skin looked younger and firmer directly after the first use. I have a friend that gives facials, and she always tells me that she can't believe how beautiful my skin looks even though I've never had a facial before. After owning my Perfectio Plus for 4 years it stopped working. I contacted their customer service center and they sent me a new one! I was so incredibly happy to see how they honored their warranty! I just love this product and I love the company too!" ~ Heather W. | 17 Jan, 2022 | "I had a charging issue with my Blue Sapphire LED and Lily was very helpful and patience with me. I got a brand new one when I shipped the old one to her. They are excellent products for facial maintenance, and they help with lifting the face. Thanks Lily! " ~ Ruby B. | 22 Jan, 2022 | |
| "I wanted to thank you for your help with the replacing of my Perfectio Plus. You followed up quickly and your customer service was excellent. Everything went along without missing a beat. I look forward to many more years with my device. Thank you again and I so appreciate what you have done for me." ~ Laurie D. | 23 Jan, 2022 | "I bought the Perfectio X 3 years ago and love it! It has really helped with skin lifting in the area above the chin line, and smoothing and tightening of my neck. I also think it helps with wrinkles and the general condition of my skin. I use it faithfully every other day. Recently it began to have problems and would no longer hold its charge. I contacted customer service was very helpful and they replaced it for me. I’m very impressed with their customer service!" ~ Meggie S. | 23 Jan, 2022 | |
| "Thank you customer service for your attention and prompt action in replacing my unit. This company has to be one of the very best companies I have ever dealt with. It’s this attention to customers that make me want to buy more products and promote you. I really appreciated the professionalism and personal approach to this matter. I am very pleased with the positive outcome due to your interest in helping me.I will surely promote this company. Regards, Joan xford" ~ Joan O. | 26 Jan, 2022 | "When my Perfectio + failed to hold a charge, I notified Customer Service. They clearly stated the steps to follow in returning the unit for replacement with a new Perfectio. They fulfilled the order just as they said they would. How refreshing to have someone do what they say they will do! Can't wait to resume my weekly treatments. Thank you kindly!" ~ Amy S. | 1 Feb, 2022 | |
| "I've received a replacement today (2/4/2022). Thank you for fulfilling promptly the Perfectio Plus guarantee when I needed it. The customer service was great. Now I am looking forward to using it again. It is great for pores and wrinkles. Y. Kim" ~ Y. Kim | 4 Feb,2022 | "I purchased my SapphireX from a new store at the mall, Covid came and the store closed without providing me with contacts. The battery died and I could not find how or where to get a replacement; dug out my warranty and found Zero Gravity customer support number. Wow a company that has a real life friendly supportive customer service department who provided me with the info I needed, just received my brand new device and I am so pleased. They made me feel comfortable and able to trust their representatives and the company. Honesty and service are hard to find in this day and I am so grateful people like them are there to help others and that their customer service representatives have as a company that backs them. Thanks for helping me." ~ Sheron B. | 5 Feb, 2022 | |
| "I am really pleased with the results from my Perfectio+ Gold. I was impressed with the customer service that stood behind the investment." ~ Faye T. | 9 Feb,2022 | "I have been using Perfectio X for approximately one year and I am so pleased with the results. My wrinkles on my forehead and above my upper lip and dramatically improved along with the total condition of my skin. I have also noticed a reduction in sun spots. I recently lost my AC adapter for my Perfectio X and the customer service was so helpful! Thank you for all your help. " ~ Lindsay H. | 26 Feb,2022 | |
| "Hello, after using my Saphire for many years and being very pleased with the results on my skin. Unfortunately, I had some problems with my device. After contacting the support staff they were very nice and helpful with the process of the free replacement. I have received my new Saphire and my skin is very happy to be reunited with its best friend!!! Thank you so much to all the support staff!" ~ Louise L. | 1 Mar,2022 | "Mes remerciements à le service client pour son soutien pour le remplacement de mon Perfectio+ Or tel que le prévoit la garantie. J'étais sceptique au départ, mais j'ai été très bien servie. Je continuerai d'apporter des commentaires positifs chez le distributeur à Québec." ~ D. Paquin | 2 Mar,2022 | |
| "I purchased my Perfectio X in San Juan during a cruise 5 years ago. I loved it and used it daily. For some reason it stopped and after trying every troubleshooting mentioned one-mailed the company. I cannot tell you how wonderful and patient the customer service department was to help me through the process to return it. The process was so easy and my new one arrived today. Thank you so much for all help." ~ K. Martinek | 7 Mar,2022 | "Zero Gravity is the best! I had a charging issue with my Perfectio X so I emailed customer service. I was extremely pleased when I received an answer from Customer Service the very next day! She arranged delivery of a new charger and it arrived at my door a few days later. Zero Gravity certainly lives up to it's promise to provide excellent customer service." ~ Ann F. | 22 Feb,2022 | |
| "I can’t say enough about this product! I have been using the Perfectio product for three years now and at almost 57 I have seen an improvement in uneven skin, reduction in wrinkles and dark spots. I would highly recommend Zero Gravity Perfectio to anyone looking to improve their skin at any age!" ~ Lori H. | 24 Feb,2022 | "Recently, I had an issue with the charge of my Perfectio which I had been using for some time. When I wrote to Customer Service, I had an immediate response. Lily S. was so amazing throughout the whole process. She proposed an upgrade to Perfectio Plus Gold. As I reside in France, I was a little hesitant initially about the shipment etc… but Lily was extremely patient and professional. She answered all my questions almost immediately. I must have sent her more than 50 emails. She reassured me that the process would go well and guided me how to make international payment and return the defective device. Thanks to Lily, I finally decided to upgrade and received my Perfectio Plus Gold last week. I am so glad that I took Lily’s advice. Such amazing and outstanding customer service with a quality product. I highly recommend the device and the company. A MILLION THANKS TO LILY AND HER PATIENCE WITH ME! !" ~ Patricia L. (France) | 23 Mar,2022 | |
| "Customer service is BEYOND any expectations. My device that was a few years old stopped charging and after the troubleshooting options didn't solve the problem, they quickly replaced the advice. I'm so excited to use my new Perfectio Plus and am flabbergasted by easy it was to have my problem resolved without friction. Thank you! Liz" ~ Liz P. | 04 Apr,2022 | "Your sympathetic and prompt response is indeed admirable. It’s great to see you honoring your warranty and stand by your product. Customer service department been so supportive and reassuring in responding to my problem with Perfection X and replacing it and sending it across to Malaysia. Many many thanks to both of you and Zero Gravity." ~ Hukam P. (Malaysia) | 07 Apr,2022 | |
| "I have been using the Perfectio X for two years and I see such great results, my skin is very smooth, tight, and small pores. I am 45 years but my skin is 10 years younger. Recently my Perfectio had a malfunction but customer service was so efficient and responsive, got a new unit in two days. I am very impressed with the product and customer service. Thank you so much to all the support!" ~ Silvio D. | 15 Apr,2022 | "My wife and I have been using Perfectio X for the last 3 years, this product is reliable and easy to use, also the results that we have obtained so far are excellent. Therefore, we are very happy with the product and with the Company as well, because they stand by their products. Also, I would like to mention that the customer service department respond very quickly to our concern" ~ Luis.L| 17 Apr,2022 | |
| "CS department helped me to get my replacement Perfectio. CS department was professional, knowledgeable and ALWAYS pleasant and willing to help. There are not enough accolades. CS department was wonderful. I appreciate the company standing by their product" ~ Toni V. | 26 Apr,2022 | "Perfectio X is a product which i swear by, it does wonders for me, and it has even once helped to speed up a wound recovery on my pet (i used a thin towel to wrap around the lamp before using it, to maintain hygiene standards). And I must say that I am so genuinely infinitely x ∞ impressed... not just with the quality of the product, but also with the aftersales service. Initially i was a bit sceptical upon buying perfectio X, and was really upset when the shop I bought it from (Elevatione) had to close down and move out of Singapore during the covid economic downturn. BUT my doubts were instantly dispelled and I am extremely grateful to the customer service personnel (Lily and Diane) at zerogravityskin, who responded immediately to my email regarding my aftersales service needs. Needless to say, I got my replacement device shipped to me in no time at all, and in absolutely perfect condition. (Thank you Lily and Diane, you rock!) <3" ~ CJ.L| 27 Apr,2022 | |
| "I am so pleased with the Perfectio X as well as the wonderful customer service provided by your company. I accidentally dropped the unit and shattered the glass probe cover. Not only was the unit replaced, it was replaced expeditiously. I submitted my claim on Friday, and the new unit was delivered on Monday. WOW! I am very grateful for the excellent customer serviced I received. Thank you so much." ~ Maria R. | 3 May, 2022 | "Great customer service! CS was very helpful in answering questions as well as helping in finding the best solution. A fantastic organisation! Great customer support from beginning to end of the process. Very well informed and go the extra mile at every stage." ~ Madel.C| 6 May ,2022 | |
| "I’m so satisfied with the Zero Gravity Perfectio silver after 1 year use I upgraded to the Gravity X! I can’t wait to see results using products and LED light. Zero Gravity LED devices are a must have for skin care." ~ Angela B. | 24 May, 2022 | "It is amazing service, unfortunately my Perfectio X was no working for problems with the battery, wherever at son I contact the company they are sending me a new one, I provided all the information for the warranty, the were super nice and I am waiting for my replacement. The effect of my X is amazing looking at least 6 years younger and people asking me about my healthy skin look. Thank you very much for being so respectful and helpful." ~ Ann.C| 17 May ,2022 | |
| "Thank you so much Customer Service Department who assisted me to replace my device. You are the best. Can’t wait to receive my new Perfectio X. More power!" ~ Jasmin L. | 17 June, 2022 | "We have both been using Perfectio for about 5 years, had a little problem with it, it was replaced immediately. 4 weeks ago we upgraded to Perfeo X, runs over skin very smoothly, the way customer services have treated us is 2nd to none. Been very helpful all the way. Should be able to see better results soon using the Perfectio X" ~ Jeff J.| 11 June ,2022 | |
| "My girlfriend and I have been using the Zero Gravity Perfectio+ instrument for over five years now and have just switched to the Perfectio X recently. Their products are unique and exceptional. They have kept us looking young all these years. They are easy to use, easy to travel with, and easy to smile about. Their customer service is amazing and they goes out of their way to make sure we are happy whenever we need to call them. We fully endorse their products and could not live without them. While not inexpensive, they will do wonders for your looks and well being - these alone are worth the "price of admission". If you really want to look your best, don't be fooled by less expensive and inferior products - they are not worth your time or your money." ~ Don H.| 6 July | "Hace 5 años compré la máquina plateada, me dio mucho resultado en el rostro y manos dado que tengo muchas manchas. Desgraciadamente se descompuso y no sabía cómo solucionar el tema, ya que vivo en Argentina. Busque el lugar de la empresa Zero gravity, no solamente me atendieron con mucha predisposición, también pude comprarla y me hicieron una atención especial en el precio. Muy agradecida por todo, realmente es una muy buena empresa con excelentes productos. Muchas gracias, saludos cordiales." ~ Magallanes S.| 5 Aug | |
| "I am 71 years old and have been using the Perfectio Plus for two years. I have used fillers and Botox in the past but wanted to start ageing naturally. When the device was demonstrated to me, I had doubts, but, I immediately saw results. My dark spots were reduced and my neck was lifted. My skin looked great. It’s a great product. Recently, my device was losing charge. When I applied for warranty, I was immediately contacted. A new device is being shipped. The communication from Zero Gravity is excellent, and I have a strong trust in the company and products." ~ B. Mendrinos | 13 Oct | "I,I've been using my perfectio since 2017 ,love it , everyone around me complement my skin all the times I use it twice a week . After 5 years because of the life time warranty after 5 years I am requesting my new device perfection X ,the customer service is amazing ,so communicable and nice. Thank you" ~ Hourieh M. | 9 Dec | |
| "My husband and I have used the Perfecto Plus for six years and have been very happy with it. After noticing that it was no longer holding a charge I contacted Zero Gravity and was amazed to find out that they actually stand by their lifetime warranty. Within two days we received the new device. Fantastic customer service. Thank you so much!" ~ Melanie S. | 25 Jan 2023 | "I bought the device from an authorized retailer in Australia. I don’t regret this purchase even for a second, works amazing for my arthritis in the fingers, and you see the results with consistency of using the device. Thank you for this life changing device ZeroGravity!" ~ Christine | 4 Feb 2023 | |
| "I purchased my Zero Gravity Perfectio Gold device in 2018 and have had the most amazing and awesome results with mine!!..As a teenager I had occasional outbreaks of acne that left me with scars on my cheeks and large pores..I also had fine lines and wrinkles from the sun..It evened out the texture of my skin beautifully which was an added bonus, my skin is now very toned and tight..I am even working with it on my hands!!..I highly recommend this device to anyone who is interested in using it, IT REALLY DOES WORK!" ~ Diana W. | 15 Feb 2023 | "Customer service was very helpful with my questions and ultimately in replacing my device through the warranty. She was very patient with my many questions and made the process very easy! I love my Perfectio Gold!" ~ Meg H. | 1 Mar 2023 | |
| "I purchased thePerfectioPLUS 11/9/17 and have used it everyday until 3/4/23 when it stopped working after a full charge. So I sent an Email on the Saturday & received a response on Monday 3/6. By the end of the day CUSTOMER SERVICE emailed the tracking number for my replacement. I am impressed with the product and customer service! I am HAPPY " ~ J. Poole | 8 Mar 2023 | "I've been using my Perfectio Unit for about 2 years and continuously get complements about how my skin looks. I even get challenged on whether I'm really old enough to get a Sr. discount at stores by the younger service clerks. I assure you I am :) My unit was no longer keeping a charge after years of regular use. I contacted customer service, they were marvelous. Zero Gravity stands behind their product!" ~ S Abell | 26 Mar 2023 | |
| "Amazing how the service is when I having trouble with the battery of my prefectio x they replace a new one for me it is really satisfy that they really do the life time warranty and I have used it for 5 years and I get rid of my wrinkles already" ~ Cam T. | 11 May 2023 | "Estoy muy satisfecha por sus Finas Atenciones y Calidad del Profesionalismo de la Empresa Zero Gravity, además de la Calidad de sus Dispositivos. Felicidades por cumplir con Honestidad la Garantía Ilimitada, me siento Además de Bella, Lista para recomendarlos Ampliamente. Agradezco infinitamente a La Sra. Lilian Spiga,un Amor de persona muy Profesional en el Desempeño de sus Funciones por Guiarme con paciencia y Tolerancia , en todo el proceso y lo más importante es que la empresa nos contacta con Personal en nuestro Idioma. Bravo!!! a Zero Gravity por Ser Parte de Mi Vida💛 MILLONES DE GRACIAS QUE DIOS LOS SIGA BENDICIENDO EN GRANDES MANERAS. Lucía García Acapulco, Guerrero, México 16/05/2023" ~ Lucía A. | 16 May 2023 | |
| "Great team, great support, I am so happy to get a replacement as Perfectio X.. Thanks customer service for your patience :-)" ~ Lasua V. | 7 Jun 2023 | "It is rare, if ever, that a company meets expectations in both product and customer relations. However, Zero Gravity with their Perfectio plus product exceeded both. Following 3 years of using the wand and being impressed with the results, the unit failed to maintain a charge. My experience with other companies caused doubt I would get any satisfaction by contacting customer service. Finally, I decided to just send a email and see what would happen. To my surprise, I received a response from customer service Asking for additional information on the warranty and date of purchase. Unfortunately I did not keep my receipt or warranty and figured I was out of luck. Again, to my surprise, customer service was able to find my information and led me through the process to receive, promptly, a brand new devise. Amazing. The Perfection plus has reduced the lines on my face considerably and I notice my skin has become smoother and softer." ~ C. Brooker | 18 Mar 2023 | |
| "Wow! Amazing customer service. The replacement Perfectio just arrived. Less than a week turn around. This is an amazing product and I’ve experienced amazing results! Thank you so much for your superlative product and customer service. So refreshing when products and service are better than expected." Norma M. | 10 Oct 2023 | "I can’t believe and so excited holding and opening the box from thé Zero Gravity and found the the very new device replacement for the device I purchased last Feb. 22, 2022. The past 3 months I’m not able to use it because battery was not holding a charge and malfunctioning. I sent an email to the customer service and right away answered me and sent me to fill up a warranty claim. I followed the instruction and within a week I received a brand new device exactly the same device I purchased. Zero Gravity’s customer service is one in a million nowadays, best treatment I ever experienced. This product is expensive but it works wonder in my skin. Definitely worth the investment for anyone looking to rejuvenate their skin and those fine lines and turkey neck fade away. Really Zero Gravity stands for their products and amazing customer service. Thank you customer service for your excellent treatment for all your clients plus thé extended lifetime warranty. More power 🙏🙏" ~ Marina C. | 30 Jan 2024 | |
| "I contacted Zero Gravity 10 days ago, because my device has not been working for several years. I got an answer during the day, after completing all the requested information, today I just received a replacement device. I thank this company for its seriousness and for the speed for dealing with this problem. I highly recommend this company and thanked it." ~ Eliane L. |13 Aug 2024 | "I normally don't do testimonials, but this company has outstanding customer service. We bought a Perfectio Gold during our cruise about five years ago and it recently did not charge. I contacted the company and within a week we were provided with a new device. The replacement was easy, seamless and quick. If all companies would stand behind their products as this company does, consumers would be in a much better place. Also, the Perfectio Gold works as promoted. My wife and I both use it and the results are as advertised." ~ R Nieves | 5 Sep 2024 | |
| "I would give the Perfectio Gravity Zero Customer Service team 5+ stars for their service and help they provided me in resolving my problem. I wished I reached out to them sooner. My Zero Gravity devise I purchased in 2018 stopped functioning fully the way it should. The Customer Service was very prompt in responding my email, found my registration record, and offered me a replacement solution. They also provided me the UPS tracking information so that I know when the arrival date/time of the parcel. A perfect end to end support service. I can't be happier yesterday when the parcel arrived, as promised. It works wonderfully well according to the User Guide. Considering how expensive the facial sessions are these days, and the time it takes to visit the clinics, the device is worth every penny. I have highly satisfactory interacting with the Perfectio Zero Gravity Customer Service Team. Thank you." ~ Elaine W | 2 Nov 2024 | "I'm writing to express my gratitude for the exceptional customer service I received from Zero Gravity. My Perfectio Gold device suddenly stopped working, and I contacted customer service. Within 24 hours of providing my warranty information, I received a call informing me that a replacement unit would be shipped. Also, they provided a tracking number. The unit arrived within several days. I'm truly impressed by Zero Gravity's prompt response and excellent customer service. It's rare to find a company that stands behind its products, and Zero Gravity is certainly one of them. Thank you for your professionalism and commitment to customer satisfaction. Larisa" ~ Larisa W. | 9 Nov 2024 | |